Privacy Policy

Last updated: 10/25/2025

Privacy Policy

1. Introduction

SAME DAY CREDIT LTD ("we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and mobile applications.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name, date of birth, and identification details
  • Contact information (phone number, email address, physical address)
  • Financial information (income, employment details, bank account information)
  • Credit history and references
  • Government-issued identification documents
  • Biometric data where required for verification

Technical Information

  • IP address and device information
  • Browser type and version
  • Operating system
  • Website usage patterns and preferences
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • Processing loan applications and credit assessments
  • Verifying your identity and preventing fraud
  • Communicating with you about our services
  • Providing customer support
  • Complying with legal and regulatory requirements
  • Improving our services and user experience
  • Marketing and promotional activities (with your consent)
  • Risk management and security purposes

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With credit bureaus and reference agencies
  • With third-party service providers who assist in our operations
  • With regulatory authorities as required by law
  • In case of mergers, acquisitions, or business transfers
  • To protect our rights, property, or safety, or that of our users
  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Under applicable data protection laws, you have the following rights:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to delete your information (subject to legal requirements)
  • Right to restrict processing of your information
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and improve our services. You can control cookie settings through your browser preferences. For more details, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@samedaycreditltd.com

Phone: +254117666444

Address: Ridgeways, Nairobi, Kenya

Data Protection Officer: privacy@samedaycreditltd.com