Frequently Asked Questions

Find comprehensive answers to common questions about our loans, application process, and services. Our FAQ section covers everything from eligibility requirements and documentation to repayment options and security measures. We've organized information by category to help you quickly find the specific details you need to make informed financial decisions.

General

Application Process

Loan Terms & Repayment

Security & Safety

Fees & Charges

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Quick Actions

Popular Loan Amounts

KES 10K

Emergency loans

KES 50K

Business expansion

KES 200K

Asset purchase

KES 500K

Major investments

Still Have Questions?

Our experienced team is here to help you find the perfect loan solution.

Frequently Asked Questions

General

What is SAME DAY CREDIT and what services do you offer?

Who can apply for a loan with SAME DAY CREDIT?

Are you licensed and regulated?

What makes SAME DAY CREDIT different from banks?

Do you operate in all counties in Kenya?

Application Process

How do I apply for a loan?

What documents do I need to apply?

How long does the approval process take?

Can I track my application status?

What happens if my application is rejected?

Loan Terms & Repayment

What are your interest rates?

How do I repay my loan?

What happens if I miss a payment?

Can I pay off my loan early?

Do you report to Credit Reference Bureaus?

Security & Safety

How secure is my personal and financial information?

How do I know if a loan offer is legitimate?

What should I do if I suspect fraud?

Is mobile money integration safe?